At 55g Casino, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
These highlights summarise the core privacy principles that guide how 55g Casino handles your personal data. The full legal text follows below.
All data transmitted between your device and the 55g Casino platform is protected by SSL/TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text over the network.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by 55g Casino. We make it straightforward to exercise these rights.
55g Casino does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform, comply with legal obligations, and improve your gaming experience.
We only collect the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data beyond what is needed to deliver our services.
You can opt out of marketing communications from 55g Casino at any time by updating your account preferences or contacting our support team. Opting out will not affect your ability to use the platform or receive service-related notifications.
55g Casino's data practices are aligned with the requirements of the Philippine Data Privacy Act of 2012 and the implementing rules and regulations issued by the National Privacy Commission (NPC).
Summary: This Privacy Policy describes how 55g Casino ("55g," "we," "us," "our") collects, uses, stores, and protects the personal data of users ("you," "Player") of the 55g Casino platform at 55g.one. By registering an account or using the platform, you acknowledge that you have read and understood this Privacy Policy.
1.1 55g Casino is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that trust starts with being transparent about how we handle your information.
1.2 This Privacy Policy applies to all personal data collected through the 55g Casino website at 55g.one, our mobile-optimised interface, customer support channels, and any other services we provide (collectively, the "Platform").
1.3 This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the 55g Casino Platform. Both documents form part of the agreement between you and 55g Casino.
1.4 55g Casino's data practices are governed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations, as administered by the National Privacy Commission of the Philippines.
2.1 For the purposes of the Philippine Data Privacy Act, 55g Casino is the personal information controller responsible for the personal data collected through the Platform.
2.2 If you have any questions about how your personal data is handled, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.
3.1 55g Casino collects the following categories of personal data:
Note: 55g Casino does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulation (for example, problem gambling support referrals made at your request).
4.1 Directly from you. The majority of personal data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion.
4.2 Automatically. When you access the 55g Casino Platform, certain technical data is collected automatically through cookies, web beacons, and similar tracking technologies. This includes your IP address, device information, and browsing behaviour on the Platform. Please refer to Section 10 for more details on our use of cookies.
4.3 From third parties. We may receive personal data about you from third-party identity verification providers, payment processors (such as GCash, Maya, or your bank), and fraud prevention services. This data is used solely to verify your identity, process transactions, and comply with our legal obligations.
5.1 55g Casino uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity & contact data |
| Identity verification (KYC/AML compliance) | Identity data, government ID, financial data |
| Processing deposits and withdrawals | Financial data, identity data |
| Delivering and improving gaming services | Technical & usage data |
| Customer support and complaint resolution | Communications data, identity data |
| Fraud detection and prevention | Technical data, financial data, identity data |
| Responsible gaming monitoring | Responsible gaming data, usage data |
| Marketing communications (with consent) | Contact data, communications preferences |
| Regulatory reporting and legal compliance | All categories as required by law |
5.2 55g Casino will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
6.1 Under the Philippine Data Privacy Act, 55g Casino processes your personal data on the following legal bases:
7.1 55g Casino does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
We share financial data with payment service providers (including GCash, Maya, and Philippine banking partners) to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
We engage third-party KYC and AML compliance providers to verify your identity and screen against sanctions lists. These providers process your identity data under strict contractual data processing agreements.
We use third-party cloud hosting, analytics, and security service providers to operate the Platform. These providers act as data processors on our behalf and are contractually prohibited from using your data for their own purposes.
We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent authorities where required by law, court order, or regulatory directive.
We may share data with lawyers, auditors, and other professional advisers where necessary for legal proceedings, compliance audits, or corporate transactions, subject to appropriate confidentiality obligations.
International Transfers: Some of our technology and infrastructure providers may process data outside the Philippines. Where this occurs, 55g Casino ensures that appropriate safeguards are in place in accordance with the requirements of the Philippine Data Privacy Act.
8.1 55g Casino retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. The following general retention periods apply:
8.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with 55g Casino's data disposal procedures.
9.1 55g Casino implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 55g Casino will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act.
9.3 While 55g Casino takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your 55g Login credentials and for notifying us immediately if you suspect unauthorised access to your account.
10.1 55g Casino uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and deliver relevant content. The following types of cookies are used:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function (e.g., session management, login state, security tokens) | No — always active |
| Functional | Remember your preferences such as language settings and game display options | Yes |
| Analytics | Collect anonymised data on how players use the Platform to help us improve performance and user experience | Yes |
| Marketing | Track engagement with promotional content to deliver relevant offers | Yes |
10.2 You can manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the Platform.
10.3 55g Casino does not use cookies to collect sensitive personal information or to track your activity on third-party websites outside the Platform.
11.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 55g Casino:
11.2 To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within fifteen (15) business days. We may need to verify your identity before processing your request.
11.3 Exercising your data subject rights will not result in any penalty or reduction in the quality of service provided to you by 55g Casino, except where the exercise of a right (such as erasure) makes it technically impossible to continue providing the service.
12.1 The 55g Casino Platform is strictly intended for persons who are twenty-one (21) years of age or older, in accordance with Philippine gaming regulations. 55g Casino does not knowingly collect personal data from individuals under the age of 21.
12.2 If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account.
If you believe that a minor has registered on the 55g Casino Platform, please contact us immediately at the details provided in Section 14 so that we can investigate and take appropriate action.
13.1 55g Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
13.2 Where changes are material, we will notify registered players via email or a prominent notice on the Platform at least fourteen (14) days before the changes take effect. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
13.3 We encourage you to review this Privacy Policy periodically to stay informed about how 55g Casino protects your personal data.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 55g Casino, please contact our Data Protection Officer:
Data Protection Officer — 55g Casino
Email: [email protected]
14.2 Please include your full name, registered email address, and a clear description of your request or concern so that we can assist you as efficiently as possible. We aim to acknowledge all privacy-related enquiries within three (3) business days and to resolve them within fifteen (15) business days.
14.3 If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information on how to file a complaint with the NPC is available on the NPC's official website.
Now that you know how 55g Casino safeguards your personal data, you can focus on what matters — enjoying great games. Join Filipino players from Manila to Davao on the platform built with your privacy in mind.
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